Apple tops Consumer Reports' tech-support survey

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Apple tops Consumer Reports' tech-support survey

Saturday, 21 June 2008

Computers are one of the most trouble-prone products Consumer Reports tracks in its annual product-reliability surveys. When it came to solving problems, wait time on the phone and the knowledge of support staff, Apple’s tech support received high scores across the board for both laptop and desktop systems in Consumer Reports’ latest survey featured in the June issue. Read the full story at Chatham Journal Weekly.